Privacy Policy

SFDRIVEN LLC (“SFDRIVEN,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through www.sfdriven.com, our quote, contact, and reservation pages, and related transportation services. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices may be available to you.

Who We Are

This website is operated by SFDRIVEN LLC.

Website: https://www.sfdriven.com
Email: info@sfdriven.com
Phone: (628) 777-3542

Contact Addresses:
1075 Park Place #218, San Mateo, CA 94403
455 Alida Way, South San Francisco, CA 94080

Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our website, and information related to quote requests, reservations, and customer service.

Information You Provide Directly

When you contact us, request a quote, make a reservation, call, text, email, or otherwise communicate with us, we may collect:

• Name
• Email address
• Phone number
• Pickup and drop-off details
• Travel date and time
• Flight details
• Service type requested
• Vehicle preference
• Special instructions or requests
• Company name, where applicable
• Payment-related details submitted through our booking provider
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring URL
• Pages viewed
• Dates and times of visits
• General location information derived from IP address
• Website interaction and performance data

Cookies and Similar Technologies

Our website may use cookies, image optimization tools, scripts, and similar technologies to operate the site, improve performance, and support the user experience.

How We Use Your Information

We may use personal information to:

• Respond to quote requests and inquiries
• Process and manage reservations
• Confirm ride details and send booking updates
• Coordinate dispatch, pickup, and drop-off logistics
• Provide customer support
• Communicate regarding schedule changes, service issues, or operational notices
• Improve our website, booking experience, and services
• Maintain internal business records
• Prevent fraud, abuse, unauthorized activity, and misuse
• Comply with legal, regulatory, or contractual obligations

Booking Platform and Service Providers

SFDRIVEN may use an external reservation and booking platform operated through MyLimoBiz. Reservation transactions may therefore be processed through that provider rather than entirely within the main website.

We may also use service providers and technology vendors to support our business operations, including:

• Website hosting and site maintenance providers
• Booking and reservation platform providers
• Dispatch and transportation support providers
• Mapping and location providers
• Image optimization and content delivery providers
• Payment processors
• Email, phone, and communications providers
• Professional advisors such as accountants, lawyers, or insurers

These third parties may process personal information as needed to perform services on our behalf.

Specific Website Technologies We May Use

Our website may use or rely on technologies or services such as:

• WordPress for website content management
• ShortPixel or related image optimization/CDN services for image delivery
• MyLimoBiz for booking and reservation processing
• Printmaps / OpenStreetMap elements within the booking flow for map-related functionality

Use of such providers may involve the processing of technical and usage information needed to load pages, display maps, optimize media, or complete reservations.

How We Share Information

We do not sell personal information for money in the ordinary sense of selling customer lists.

We may share personal information with:

• Booking and reservation providers
• Payment processors
• Dispatch partners, chauffeurs, affiliates, or subcontractors involved in delivering requested transportation services
• IT, hosting, security, and website support vendors
• Mapping, communications, and infrastructure providers
• Professional advisors
• Government agencies, courts, regulators, or law enforcement when required by law

Subcontractors and Affiliate Fulfillment

In certain cases, transportation services requested through SFDRIVEN may be fulfilled by affiliated operators, subcontractors, or partner providers. When that happens, we may share the information reasonably necessary to fulfill your reservation, such as:

• Passenger name
• Contact information
• Pickup and drop-off details
• Schedule information
• Service instructions relevant to the ride

We expect such providers to use that information only as needed to carry out the requested transportation services and related operational support.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Managing reservations and support
• Maintaining accounting, tax, and business records
• Resolving disputes
• Enforcing agreements
• Meeting legal and regulatory obligations

California Privacy Rights

If you are a California resident, you may have rights under California law, subject to applicable exceptions, including the right to:

• Know what personal information we collect and use
• Request deletion of personal information
• Request correction of inaccurate personal information
• Request information about disclosure of personal information
• Exercise applicable privacy rights without unlawful discrimination

To make a privacy-related request, contact us at:

Email: info@sfdriven.com
Phone: (628) 777-3542

We may need to verify your identity before processing certain requests.

Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to those signals, our website may not respond to all Do Not Track signals in a uniform way.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission, booking system, or electronic storage method is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

Third-Party Links and Services

Our website may contain links to third-party websites, booking platforms, maps, airport sites, event sites, partner websites, social platforms, or other external resources. We are not responsible for the privacy, security, or content practices of third-party websites and services.

Cookies and Site Functionality

We may use cookies or similar technologies to:

• Keep the website functioning properly
• Support page loading and content delivery
• Improve website performance
• Remember preferences
• Support reservation and booking workflows

You can manage cookies through your browser settings. Disabling cookies may affect some site features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website after updates are posted means the revised Privacy Policy will apply going forward.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

SFDRIVEN LLC
https://www.sfdriven.com
info@sfdriven.com
(628) 777-3542

1075 Park Place #218, San Mateo, CA 94403
455 Alida Way, South San Francisco, CA 94080